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Worried about TalkTalk cyber attack?

If TalkTalk are or at some time have been your telephone provider, you should be.
TalkTalk has been the victim of a cyber attack on their website commonly referred to as DDoS – distributed denial of service attack. This has led to hackers accessing TalkTalk's servers and stealing personal data, which could affect over four million customers. It is currently unknown exactly what data has been stolen but TalkTalk has stated that there is a chance that personal information, bank and credit card details could have been accessed.

Protect yourself

• Be wary of any emails claiming to be from TalkTalk asking for additional information such as passwords even if they are able to tell you specific account details – this could be a phishing email and sent to gain access to your account.
• If you have opened an email attachment please ensure you change the passwords for all your bank, email and online shopping accounts.
• As well as e-mails be wary of any telephone calls claiming to be from TalkTalk that ask for additional information or want to gain remote access to your computer. Again they may tell you specific details about your account. If you get such a call do not give any details, terminate the call, wait for several minutes, ensure you get a 'dial tone' and call Talk Talk back on one of their known numbers to ascertain if the call is genuine.
• Monitor your bank accounts for any unusual activity that you believe may be fraudulent.

Does this affect Tove Valley or is TVB open to similar attacks?

All your Tove Valley data is held on a database and all traffic between any connection to tovevalley.com is encrypted (note the 'https:' in front of www.tovevalley.com in the navigation pane of your browser). This means that no-one can 'snoop' this data (e.g. through re-programming your router remotely). It would be silly to claim than no hacker can get to this database, but be assured that every obstacle has been implemented to make it extreamly difficult for them.