We aim to provide better than 30Mbps download speed via a wireless connection to each property within the area supported by government grant. Outside that area speed varies but is generally over 10Mbps. Where a fibre-optic service is provided, the connection is capable of running at up to 1,000Mbps symmetrical. There is no data limit but there is a 'fair use' policy you will agree to when you accept the Terms and Conditions.
We provide the service at an ethernet socket in your premises but do not provide WiFi routers or other internal devices simply because no one solution fits all circumstances. We will give suggestions for suitable equipment depending upon your property and requirements. Our library documents contain much of this information.
What it will cost (including VAT) to connect to our wireless broadband
If you are a business with more than 5 people associated in any way with the business, you must contact us to discuss your requirements. If you qualify as a Small to Medium Enterprise (SME) and are interested in Fibre to the Premises (FTTP) you will need to contact us so we can determined the probable costs and to see if you are eligible for the government Voucher Scheme which makes grants of up to £3500 available.
To be connected to our fibre-to-the-premises service there are several ducks to be lined up and it is best to contact us with your postal address so that we can give you an assessment of charges. There will be a minimum installation charge of £250+VAT if you are close to one of our cables.
If you are looking for information about fixed (public) IP addresses and other services we can offer, please refer to our library document "Fixed Public IP addresses".
TVB is not responsible for how you distruibute the broadband service in your house and we do not provide WiFi routers as every house differs in layout and construction and will require appropriate equipment. There is plenty of advice in our library.
When you have registered, one of the TVB technical team will contact you and arrange a survey of your premises, discuss your options and schedule your installation. With installation completed and service being delivered, you will have 30days to pay all the installation fees agreed and the yearly service fee.
Click here if you want to view our Terms and Conditions (you will be asked to accept these when you register).
If you are ready to register for service, lets get going: